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Companies Need to Invest in CRM

How to Get the Most Value from your CRM System Somehow, someway the world has gotten this perception that customer management software programs (more commonly referred to as CRM software) are quick fix...

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Successful CRM Implementation Requires Software Plus Skills

From http://www.impactlearning.com/ March 19, 2013 Many com­pa­nies find that a CRM sys­tem alone isn’t suf­fi­cient to meet [their] goals.Many orga­ni­za­tions imple­ment a new CRM (Cus­tomer...

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Why Your Small Business Needs CRM

An article on Forbes.com provides advices on why you need CRM and how to get everyone in the company to use it: Why Your Small Business Needs CRM A CRM (Customer Relationship Management) is probably...

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CRM Dashboard Provides Ease of Use for Commence CRM Customers

The number one request from small to mid-size businesses evaluating CRM software is ease of use.  This is because CRM systems have traditionally been over engineered and simply too hard to use....

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Are You Realistic About the Cost of CRM Software?

Every person who buys anything from you has already decided, before they have even met you, what they are willing to spend for your product. But are they being realistic? “Very often they are not,”...

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Hosted CRM Software for a Small Business

Small businesses are beginning to enjoy the type of functionality and business automation that was once only available to larger organizations. Today’s new generation of hosted CRM software programs...

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Are Customers Ready To Adopt New CRM Technologies?

CRM solution providers are beginning to move past sales automation and marketing programs into areas such as big data, knowledge management and social media. Big data refers to the efficient management...

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CRM Data Migration Key for Small to Midsize Businesses

Small to midsize business looking to acquire a CRM software solution can get blind-sided by additional fees for services that are traditionally not part of the vendor’s monthly service fees. Most...

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What Are You Waiting For?

Technology is one of those things that you either take advantage of or don’t. In the past few years computer software that enables you to capture, track, manage and share information (often referred to...

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Time to Get Rid of That Old Legacy System

Businesses tend to hold on to older legacy systems for too long and often for the wrong reasons. It can be difficult and disruptive to change. I appreciate that and many follow that old saying “if it...

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What Can CRM Software Do For Your Business?

There is no magic to CRM software, but if you select the right product and make a firm commitment to its proper implementation and use, CRM can help you become a more efficient sales and service...

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